Frequently Asked Questions

I have lost something, what can I do?
Please send an email to [email protected] and we will try to help you as soon as possible.

How long does it take for my photos/videos to be mailed?
Sometimes, it could take a few days to receive your digital souvenir. Make sure to check your spam folder too!
I did not receive my digital souvenirs. What should I do?
Please contact [email protected].
My link does not work. What should I do?
Please contact [email protected]. We will help you out!

We beantwoorden met liefde alle vragen die je hebt.